Frequently asked questions (FAQ)

What are the different types of headsets available for professional use?

When talking about types of headphones, it's important to understand that it's not just about connection options. In addition to this, there are form and design factors that also define a product category. Here's a quick reminder of what ‘headphone type’ includes:

• Shape: on-ear, around-ear, in-ear, neckband and convertible
• Design: mono (1 ear), duo (2 ears), with open or closed shells
• Connection: wired (USB, Jack, RJ, QD) or wireless (Bluetooth, DECT)

Wired or wireless headphones, which is right for me?

The choice is based on two criteria: the requirements of your job and your personal preferences. Here are the advantages of each:

• Wired headsets: offer a stable connection and save you the hassle of running out of battery power
• Wireless headsets: offer greater freedom of movement and greater versatility (work with almost all your devices)

What is active noise reduction (ANC) and do I need it?

Do you work every day in a noisy workspace (such as an open-plan office), or are you often on the move? If so, ANC is not recommended, it is ESSENTIAL! To capture and neutralise ambient noise, this technology uses special microphones dedicated exclusively to creating a sound shield.

How do you assess the sound quality of headphones?

Here are the key elements to consider determining whether the sound transmitted by the headphones is faithful: frequency response, harmonic distortion and sensitivity. Want to find out more about these concepts? Visit our dedicated page!

Should I choose a headset with an integrated microphone?

If you spend a good part of the day on a call or video conference, then the answer is yes! You need a quality microphone to keep your conversations clear. On the other hand, if your headset is mainly used to isolate you from ambient noise or to listen to music, an integrated microphone is not necessarily necessary.

How do you know if headphones are comfortable?

• Try them on if you can: weight, fit and ear cushions are just as important as sound quality.
• Choose models with memory foam, especially if you're going to be wearing them for a long time

How much battery life can you expect from wireless headphones?

There's no ultimate answer! The battery life of your headphones will depend on the model you choose and your daily use of them. Bear in mind that it generally varies between 15 and 40 hours. Here are a few guidelines to help you make the right choice:

• Less than 10 hours: sufficient for occasional use
• 10 to 20 hours: ideal for a full working day
• Over 20 hours: perfect for intensive use without worrying about recharging

Can I use my headphones on several devices at the same time?

Absolutely! More and more models offer multipoint Bluetooth, a technology that's ideal for juggling between two devices daily (PC and smartphone, for example).

What range can you expect from a wireless headset?

• 10 metres: this is the standard Bluetooth connection range
• 30 metres: this is the recommended range for moving around an office
• 100 metres and more: this is the range provided by DECT, ideal for large companies

How do I look after my headphones?

Regularly apply these three simple tips to preserve your headphones and become part of a more economical and sustainable approach:

• Clean the cushions with a soft, dry cloth to avoid the accumulation of dust and sweat.
• Store it in a suitable case when not in use to protect it from knocks and damp.
• Avoid exposing it to extreme temperatures, which can damage the battery and internal components.