Poly Edge E320

Product description

POLY EDGE E320 SERIES IP DESK PHONES

It’s time for a desk phone that makes hybrid work easy. The Poly Edge E320 Series with eight-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E300 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

BENEFITS

• Stay informed with style with the surround light status indicator with RGB mixing.
• Designed for the hybrid office with NFC technology for advanced integrations.
• Your phones stay cleaner for longer with integrated Microban® antimicrobial protection.

SPECIFICATIONS

LINES / FEATURE KEYS

• 8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination
• 4 context-sensitive “soft” keys
• 4-way navigation key cluster with center “Select” key
• Home and back feature keys
• Pagination key for additional lines/contacts
• Volume + / - control keys
• Hold and Transfer keys
• Headset select key
• Speakerphone select key
• Mute key (illuminated when muted)

USER INTERFACE FEATURES

• Color 3.5” IPS LCD display (320x240 pixel resolution)
• Voicemail support1
• WebKit-based browser
• Two position desk stand with wall mount option included
• Unicode UTF-8 character support
• One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
• Lightbar status indicator (RGB with color mixing)
• Integrated Bluetooth 5.0 (Edge E320, Edge E350)
• NFC Support
• Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/ Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish

AUDIO FEATURES

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
• Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

HEADSET AND HANDSET COMPATIBILITY

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support (USB Type-C)
• Bluetooth headset support (Edge E320, Edge E350)

CALL HANDLING FEATURES¹

• Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (1 or moreline keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), park, pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Reverse Number Lookup via LDAP
• Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
• Electronic hook switch capable
• Local configurable digit map/dial plan

OPEN APPLICATION PLATFORM

• WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling1
• Corporate directory access using LDAP
• Visual Conference Management

NETWORK AND PROVISIONING

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports - Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) — support for static configuration and
• “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4, IPv6, dual stack (IPv4/IPv6) mode
• TCP
• UDP
• DNS-SRV
• Wi-Fi network connectivity (EDGE E350)4 - 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) - 5.15-5.825 GHz (802.11a,

SECURITY

• 1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

POWER

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
• External Universal AC/DC Adapter (optional) 5VDC @ 3A (2.5W)
• ENERGY STAR® rated

REGULATORY APPROVALS

(POLY EDGE E320)³

• Argentina ENACOM
• Australia RCM
• Brazil ANATEL
• Canada ICES
• China SRRC
• China RoHS 2.0
• EEA CE Mark
• Eurasian Customs Union EAC
• India WPC
• Indonesia SDPPI
• Israel MOC
• Japan MIC and VCCI
• Malaysia SIRIM
• Mexico IFETEL and NYCE
• NZ Telepermit
• Saudi Arabia CITC
• Singapore IMDA
• South Africa ICASA
• South Korea KC
• Taiwan NCC
• UAE TRA
• UK - UKCA
• USA FCC

EMC (POLY EDGE E320)

• FCC Part 15 Class B
• ICES-003 Class B
• EN 55032 Class B
• EN 55024
• EN 301 489-1 and EN 301 489-17
• CISPR32 Class B

TAA OPERATING CONDITIONS

• Temperature: 0 to 40°C (+32 to 104° F)
• Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

• -40 to +70° C (-40 to +160° F)

POLY EDGE E100 UNIT BOX DIMENSIONS

(L X W X D) / WEIGHT

• Box dimension: 22.3 x 27.8 x 8.8 (cm) ; 8.8 x 11 x 3.5 (inches)
• Box weight: 0.96kg/ 2.1lbs (with product, accessories, and documents)