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TOP 10 – CALL CENTERS HEADSETS OF 2025
Choosing your ideal headset effectively is becoming increasingly challenging with the enormous range of headset and features available. We have compiled a list of the top 10 headsets for call centers in 2024, with a strong focus on reliability, comfort and noise reduction.
1  | 2  | 3  | 4  | 5  | 6  | 7  | 8  | 9  | |
| Acoustic protection | Yes, "Cleyver" system | - | ActiveGard™ Acoustic Protection | ActiveGard | User sound protection PeakStopTM | - | Si | ||
| Compatibility | For Desk phones | For Desk phones, For PC | For Desk phones | For Desk phones, For Mobiles, For PC | For Desk phones, For Mobiles, For PC | For Desk phones | For Desk phones | For Desk phones | For Desk phones |
| Connectivity | For QD Connectivity | DECT, For RJ Connectivity, For USB | For QD Connectivity | For RJ Connectivity, For USB | Bluetooth, For RJ Connectivity, For USB | For RJ Connectivity | For QD Connectivity | For QD Connectivity | For QD Connectivity |
| Corded or cordless | Corded | Wireless | Corded | Wireless | Wireless | Wireless | Corded | Corded | Corded |
| Mono/duo | Duo headsets | Mono headsets | Duo headsets | Duo headsets | Duo headsets | Mono headsets | Duo headsets | Mono headsets | Duo headsets |
| Noise Cancelling | With noise cancelling | With noise cancelling | With noise cancelling | With noise cancelling | With noise cancelling | - | With noise cancelling | With noise cancelling | With noise cancelling |
| Weight | 74g | 56 Gr | - | 138g | 160g | 55g | 70 gr | - | 50 g |
Plantronics EncorePro HW520 Duo Headset
The Plantronics EncorePro 520 is a duo-corded headset ideal for those who need to be available all day, every day. The next-generation noise-canceling microphone features enhanced echo and background noise cancellation for a better caller experience. To ensure perfect microphone positioning, the EncorePro 520 users can feel and hear the ratchet clicks, when moving their microphone boom, alerting them to the proper positioning for optimum voice detection. The Quick Disconnect feature allows you to conveniently and quickly walk away from your desk, as well as make it compatible with all USB and desk phone audio processors in addition to direct connect cables.
Pros
- Lightweight and ergonomic resistant
- QD connectivity for Desk phones
- Adapted to intensive users
Cons
- Without mute key
- No volume control
- No volume control
IN STOCK
Cleyver HW 220
The Cleyver HW20, thanks to its lightweight design and comfort, is ideal for people who use headsets daily. The headset applies only slight pressure on the ear, thus preventing potential discomfort during intensive use. The headphones feature wideband sound, delivering excellent audio quality for clear conversations. Even in noisy environments, you can communicate effortlessly thanks to the noise-canceling microphone.
Pros
- Long range: up to 150 meters
- Compatible with all desk phone models
Cons
- Utilizable únicamente con un teléfono fijo (conexión RJ)
IN STOCK
£169.99 £203.99 Incl. VAT
EPOS IMPACT SC 660
The EPOS Impact SC660, designed for intensive use, is equipped with two synthetic leather earcups that provide excellent sound insulation, ensuring you stay focused on the ongoing conversation. The ultra-noise-canceling microphone clearly transmits your words while reducing background noise, so no distractions interfere with your voice. Bonus: ActiveGard technology protects your hearing from sound spikes that can occur during a call.
Pros
- High-quality audio
- Robust: impressive durability
- Ultra-effective noise-canceling microphone
Cons
- QD: requires a cable for use
IN STOCK
EPOS IMPACT SDW 5066 EU/UK/AUS
Much more than just a pair of wireless headphones, the Impact SDW5066 model is a true guarantee of reliability, even in noisy environments. Its extra-wide band, dual noise-reducing microphones, and voice detection technology make it nearly the perfect headset! Its biggest advantage is its triple connectivity: RJ + USB + Bluetooth. This allows you to use it with absolutely ALL your devices: desk phones, PCs, Macs, smartphones, tablets…
Pros
- Triple connectivity: desk phone / PC / mobile
- Conference mode: 4 headsets paired to one base
- Fast charging: 50% in just 30 minutes
Cons
- No ANC (Active Noise Cancellation)
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Poly Savi 8220 Office MS
The Plantronics Savi 8220-MS is a wireless headset that lets you connect to your PC, mobile, and desk phone. It’s designed for comfort, with soft ear pads and a lightweight feel, making it great for long conversations. The headset reduces background noise and has up to 13 hours of talk time. You can even add other headsets for group calls. It’s perfect for busy work environments and easy to use
Pros
• Triple Connectivity: Seamlessly switch between PC, mobile, and desk phone with RJ, USB, and Bluetooth connections• Comfortable Design: A large leather ear pads and a lightweight design
•Extended Talk Time: Offers up to 13 hours of talk time, with more than 50 hours of standby,
Cons
• Battery Management: Users must manage battery life to ensure it lasts through long days,• Too Advanced for Some: Its features might be excessive for casual users
IN STOCK
EPOS IMPACT D 10 Phone II
Wireless headset for office phones. The Sennheiser brand is known for the sound quality of its microphones and headsets. The EPOS IMPACT D10 Phone features an entirely new, more modern, and streamlined design that allows it to easily integrate into a professional environment. This is a wireless headset for desk phones with three different wearing styles. High-definition audio and the Sennheiser noise-canceling microphone perfectly reduce ambient noise: your conversation partner hears only your voice. These headsets provide wideband sound that optimizes voice quality for a very natural conversation. Additionally, the headset protects you from acoustic shocks thanks to its ActiveGard technology, which complies with noise regulations in the workplace by automatically limiting noise to 85dB.
Pros
- Wireless with long range
- Very good sound quality
- Great headset brand
Cons
- Compatible only with desk phones
IN STOCK
Jabra BIZ 2400 II QD Duo NC
The Jabra BIZ 2400 II Duo Corded Headset provides the very best in sound quality, acoustic protection, comfort, and durability, whilst retaining all of the great features of its predecessor. This headset is around 40% lighter than the majority of its competitors. HD voice enhances the clarity of your calls; a noise-canceling microphone reduces unwanted background noise and neodymium speakers provide the sound quality to best understand the needs of your clients. PeakStop™ technology gives you acoustic protection by removing loud harmful sounds before they reach your ears.
Pros
- 360° rotatable microphone boom
- Breath-resistant microphone with noise cancelation
- Surgical steel for maximum stability
Cons
- No control management on the cable
- Corded headset : limited mobility
IN STOCK
Cleyver HC40
The Cleyver HC40 headset is compatible with most phones on the market by connecting it with a QD/RJ cable. The monaural version allows you to stay aware of your surroundings during phone conversations. This device ensures acoustic protection and high-definition sound quality. It features a noise-canceling microphone with a rotatable and adjustable boom that filters out disruptive background noise. Known for its durability and comfort, it offers great value for money. This headset is perfect for offices and call centers.
Pros
- Compatible with various types of cables
- Rotatable microphone boom
Cons
- No mute on the cable
- Requires additional connection cable
IN STOCK
£79.99 £95.99 Incl. VAT
Yealink YHS34 Dual
It is the successor to the YHS33: discover the Yealink YHS34! In its monaural version, this wired headset comes with a connection cable. In short, you can easily connect it to any of your Yealink office phones or any other device with an RJ9 port. Ultra-lightweight and very easy to use, it is the ideal companion for quick and efficient communication in office environments.
Pros
- Very lightweight in use
- Yealink phone connection cable included
Cons
- Unidirectional noise reduction (not omnidirectional)
IN STOCK