TOP 10 – CALL CENTERS HEADSETS OF 2024

QUESTIONS

What Headsets do call centres use?

Below are some of the headsets that call centres mostly use: Plantronics EncorePro 320 USB-A: The Plantronics EncorePRO 320 USB-A is an ideal call center headset. It boasts crystal-clear sound quality, in-line call controls, and acoustic protection. The Encore Pro 300 USB-A uses Plantronics Manager Pro, which facilitates monitoring usage, managing your headset inventory, and maintaining your devices. Poly Voyager 4220 Office: The Voyager 4220 headset is a professional duo headset for all your devices. It comes with crystal clear sound quality, and an intuitive secret mode. The headset features SoundGuard technology to eliminate sound interferences and a call indicator light. Sennheiser SC635 USB-C: This is a premium, high-end, wired telephone headset designed for modern professionals. It connects to mobile devices or PCs using USB-C or a 3.5 mm jack. The headset is lightweight and robust and has an ActiveGard technology that eliminates noise peaks.

What are the best headsets for call centers?

The following are the best headphones for call centres: Cleyver ODHC65 USB – Twin Pack: These are the best headphones because they are comfortable, lightweight, have exceptional sound quality, and its headband allows safe use. It has a 2-year warranty and is compatible with all softphones, laptops, and desktops. These headphones also features a control box that facilitates call handling, volume management and mute function. Jabra Evolve2 85 UC: The Evolve 85 UC are wireless duo headphones ideal for concentrating and collaborating, with a charging base. It features a direct connection to mobile devices, 37 hours of talk-time in conversation, ten microphones, a retractable microphone boom and an optimal sound experience. Freemate DH037UB-GY: The Freemate DH037UB-GY is the best headset for your business because it allows seamless communication in any environment. It is compatible with Yealink and Grandstream phones, and has a great design with ultimate comfort. Also, it is a corded headset that is suitable for intensive use.

What is the best noise-cancelling headset for call centres?

Some of the best noise-cancelling headsets for call centres include: Sennheiser MB Pro 2: The MB Pro 2 is one of the best noise-cancelling headsets. It features a duo headset, an outstanding Sennheiser sound, and an ultra noise-cancelling microphone. The headset offers up to 15 hours of talk time, simultaneously connects to two Bluetooth devices, and has large leatherette ear pads Yealink YHS34 Mono: This mono headset has a QD connection and RJ cable. It has an ultralight design, a leatherette pad for intensive use, and is compatible with the entire range of Yealink IP Phones. The headset has wideband audio and a noise-cancelling microphone that filters out background noise and permits perfect voice transmission. Plantronics Savi 8220 Office: The Savi 8220 Office is a wireless binaural headset with triple connectivity such as RJ, USB, and Bluetooth, and comes with active noise cancellation technology. It has a comfortable design and a microphone with noise cancellation to give its users high quality, long-lasting use.

Can you use a gaming headset in a call centre?

Gaming headsets differ from call centre headsets. The technology in gaming headsets can be beneficial because they use a double earpiece headset design. They also allow making calls with zero noise interference, hence a perfect fit for zoom meetings. Gaming headsets with a standard of 3.5 mm audio connections can connect with Skype calls. The headphones can be used for Skype and can connect to your laptop microphone When choosing the best gaming headset for phone calls, consider getting one with the following features: Cushion material, wired or wireless, microphone, sound quality and the type of headset you want.

Which is the best headset with a mic?

Below are the best headsets with mics: Poly Voyager 4310 USB-A: This flexible, professional wireless headset combines flexibility and comfort. The Voyager 4310 comes with a built-in dual microphone for fluid voice transmission. It has a flexible boom which is adjustable to your liking and an Acoustic Fence Technology to eliminate background noise. T’ Nb HS-500 USB Headset: The USB T ‘Nb allows you to get the most of your natural sound and in High Definition. It has a foldable microphone boom and connects with most video calling platforms. EPOS ADAPT 135T USB-C II: This headset with a mic is modern and practical. The ADAPT 135T USB-C has a microphone and headset with noise limiters, and has microphone frequency ranges from 100 – 8000Hz.