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Frequently asked questions (FAQ)
Everything you need to know to master videoconferencing
As everyone knows, videoconferencing has become a revolutionary tool for instantly connecting people at a distance, whether for personal or professional purposes!
To help you get the most out of it and avoid “can you hear me?” meetings, we've compiled the questions you professionals most often ask ↓
1
Why should I use video conferencing in my business?
When fully exploited, it is the ideal technology to reduce travel costs, improve collaboration between remote teams and save valuable time. With it, no more long journeys for meetings and impersonal exchanges such as phone calls or emails!
2
What equipment is needed for a video conference?
Whether you're operating from a personal computer or a meeting room, here are the essentials for running an online meeting:
- A computer (laptop or classroom),
- A camera,
- An audio system with a microphone and speaker (headphone or speakerphone),
- And above all, a good internet connection!
3
Which videoconferencing software should you choose?
Zoom, Microsoft Teams, Google Meet... The choice is vast! Choose the one that seems easiest to use, offers the features you need (screen sharing, recording, subtitling, etc.), and has a satisfactory level of security. Find out more in our dedicated guide here!
4
How many participants can join a video conference?
It depends on the software used and the subscription you have while some free solutions limit the number of participants (usually 100), paid versions can accommodate several hundred people.
5
How secure are online meetings?
Security varies from platform to platform. To protect your exchanges from intrusions or hacking of any kind, we advise you to password-protect your meetings, limit access to invited guests and activate the waiting room to validate each entry. In addition, encryption software can help you keep all your data confidential.
6
What should I do if I have sound or video problems?
Check the stability of your Internet connection, make sure your drivers are up to date, test your equipment before the meeting and close non-essential applications that could consume a lot of bandwidth.
7
How do I share my screen during an online meeting?
Today, most videoconferencing platforms feature a screen-sharing option to easily show documents to other participants. To activate it, look for the “Share screen” icon, often represented by a screen or an arrow, and click on it. Easy!
8
Is it possible to record a meeting?
Yes, many applications such as Zoom and Microsoft Teams offer the option of recording meetings. However, make sure you inform all participants and obtain their agreement before doing so.
9
How do you deal with interruptions or background noise during a meeting?
Here's a simple tip that can make a real difference: encourage participants to mute their microphones when they're not speaking, and use the moderation features to manage speaking.
10
Can I take part in a videoconference via a mobile device?
Absolutely! Today, most platforms have mobile applications compatible with iOS and Android, so you can take part in a meeting at any time, even on the move.
11
Can I change my background?
Yes, you can add virtual backgrounds or blur the background for greater privacy. But be sure to keep it professional, depending on the context!
As a Key Account Manager specialized in video conferencing solutions, I combine expertise in key account management with technological innovation. My approach is to tailor communication solutions for each client to maximize their efficiency and satisfaction. I am committed to transforming communication challenges into opportunities through sustainable partnerships and effective collaboration.